BUYER-shall mean Steadfast Solutions Ltd
SELLER/SUPPLIER (external provider)-shall mean the person on whom the order is placed
ORDER-shall mean the purchase order
GOODS-shall mean the external provider delivered under contract
CONTRACT-shall mean any contract resulting from the purchase order
SERVICES-work or process received under contract
This purchase order constitutes the buyers offer to the seller / external provider and is a binding
contract on the terms and conditions set forth herein when accepted by the seller / external provider
by an order acknowledgement or the commencement of supply of the goods / services thus the buyer
shall constitute the external provider’s acceptance of order.
An advice note / delivery notice bearing the buyers official order number must be sent to the buyer on
the same day of despatch of goods and a copy of such advice note / delivery note bearing the buyers
order number must be enclosed with the goods.
All invoices showing the buyers order number and description of goods / services received and part
numbers must be despatched within seven days after despatch of goods or receipt of service. A
statement of account must be submitted in due time to permit payment in 60 days.
Delivery shall be strictly in accordance with the delivery schedule in the order. If delivery or
completion of order is delayed by any circumstance of a force of majeure nature a reasonable
extension of time may at the buyer’s option be granted provided that written confirmation of such
delay is given immediately same arises.
The buyer however reserves the right to cancel an order either wholly or in part without liability if
delivery is not affected, or if the work is not completed within the time stated on any agreed extension.
If the supplier delivers quantities more than the quantity due the buyer shall have the right to accept or
reject the quantity more than that due.
The buyer shall not be obliged to accept delivery of goods prior to the delivery date and if the seller
shall do so the date for payment shall be calculated according to the due delivery date.
Unless instructed to the contrary by the buyer. External provider shall deliver the goods carriage
payed to the place of destination specified on the order at the external provider’s risk. All goods in
transit must be properly insured by the external provider the buyer reserves the right to collect the
said goods in its own vehicle in which event the external provider shall make due allowance to the
buyer in respect of any carriage not incurred.
All goods will be subject to inspection and acceptance by the buyer within a reasonable time after
receipt at the designated destination (8.4.2 Verification activities of externally provided processes,
products, and services, shall be performed according to the risks identified by the buyer. These shall
include inspection or periodic testing, as applicable and when there is high risk of nonconformities
including counterfeit parts).
The buyer retains the right to reject any goods that are deemed defective or not attaining the level of
workmanship required as per the purchase order. Any goods rejected may be returned to the seller at
seller’s risk and expense. No defective article or material shall be replaced unless requested by the
Certificate of conformance record (required for goods intended for aircraft applications and for goods
where required on the relevant drawing or requested by customer) shall include the buyers part
number, purchase order number, quantity shipped, part number, batch / lot number, material
certification and certificate of quality management system. The C of C must be signed to indicate
compliance and must be submitted by the seller or held secure by the seller for a period stated on the
The batch / lot number recorded (required for goods intended for aircraft applications and for goods
where required on relevant drawing or requested by customer).
Deliveries of parts / components with multiple batch / lot numbers must be packed segregated and
each part / component identified by batch / lot number. The associated paperwork must reflect
quantities and batch / lot numbers delivered.
All goods must be suitably preserved and packed by the external provider in the absence of an
intimation to the contrary at time of quote any packing boxing and crating is non-chargeable and nonrefundable.
Any charge for packing must be quoted and agreed with the buyer prior to issue of purchase order.
First Article Inspection (required for goods intended for Aircraft Applications and for goods where
required on the relevant drawings or requested by customer).
The buyer requires all first deliveries of parts to include a full first article inspection report filled out by
the supplier. The first off must be clearly marked on the part and on the FAI Report.
If there is a drawing change and there is a change in fit, form or function of the part then an FAI report
must be resubmitted for the change / update only.
The FAI should confirm that all processes materials and dimensions are met. In the case of raw
material or processes proof of acceptance shall be made available through records or attached
Any discrepancies detected by the external provider during FAI shall notify the buyer and concession
sought in advance of any parts being shipped to the buyer without an approved concession from the
buyer. Failure to comply with this requirement will result in the buyer rejecting the goods.
The external provider shall retain verifiable objective evidence of inspection and process reports.
Quality records shall be made available to the buyer upon request for a contractual agreed period. It
not specified this period should be life of the aircraft.
The external provider shall assure that work is accomplished in a manner in preventing foreign
objects or debris or material from entering and remaining in deliverable items. This, of which could
potentially degrade the product’s required safety and / or performance characteristics causing
The external provider shall notify the buyer of changes in product or process change and where
required obtain approval from the buyer.
The seller shall notify the buyer of changes of external provider’s, change in manufacturing location
and change in location of material source and where required obtain approval from the buyer (8.4.3
When appropriate the external provider shall notify the buyer of nonconforming processes, products,
or services and obtain approval for their disposition preventing the use of counterfeit parts).
The external provider shall comply with the Aerospace Industries Association of America (AIA) and
Defence Industries Association of Europe (ASD) “Global Principles of Ethics in the Aerospace &
Defence Industry”. Reference to the above can be found at https://www.aia-aerospace.org/ and
The external provider warrants that only new, authentic, genuine, legitimate and unused goods shall
form part of the supplies to the buyer. The external provider shall maintain a method of traceability
that ensure tracking of the supply chain back to the manufacturer of all goods supplied.
If counterfeit or suspected counterfeit goods are supplied under the purchase order such goods shall
be guaranteed. The external provider shall replace such goods with goods acceptable to the buyer.
The external provider shall be liable for the costs related to guarantee and replacement of goods
(8.4.3 when appropriate the external provider shall notify the buyer of nonconforming processes,
products, or services and obtain approval for their disposition preventing the use of counterfeit parts).
The terms of all orders of the buyer or information supplied by the buyer are strictly confidential.
The external provider shall comply with all, as reasonably practicable the AS9100D – clauses 8.4.
The external provider will flow down to sub tier external providers the applicable requirements in the
purchasing documents, including key characteristics (8.4.1 The external providers shall apply
appropriate controls to their direct and sub-tier external providers and 8.4.3 when appropriate, the
external provider shall use customer-designated or approved external providers, including process
sources (e.g., special processes) as required).
Right of Entry shall be granted to the buyer, their customers, and regulatory authorities, to all facilities
involved with the order and to all applicable records, for the purpose of monitoring product quality
(126.96.36.199 If deemed necessary a periodical review of external providers performance including process,
product and service conformity, and on-time delivery performance shall be undertaken).
Records resulting from the processing of orders shall be retained for a minimum of seven (7)
years or life after completion of the buyers customer’s contract or as otherwise required by that
The external provider shall be responsible for lost or damaged of product as applicable.
The external provider shall be accredited to AS9100/ISO 9001 Quality Management System
or equivalent (8.4.1 the external provider shall have, or working towards approval for their quality
management system, have external provider approvals from government authorities or customers as
The external provider shall ensure that persons / employees associated with the supply of good’s or
service are aware of;
Their contribution to product or service conformity,
Their contribution to product safety, and,
The importance of ethical behaviour.